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Another Insurer — Philadelphia Å©·òµ¼º½ — Reports Network Outage

June 11, 2025

Philadelphia Å©·òµ¼º½ Co. is currently experiencing a network outage that is affecting its systems.

This outage has knocked out the insurer’s phone and email systems, as well as customer access to online applications.

“We are working to resolve this issue as soon as possible and apologize for any inconvenience,” a notice on its website says.

Policyholders who need to initiate a claim can call 800.765.9749 (option #3).

Philadelphia Å©·òµ¼º½ is the second Pennsylvania insurer within a week to report a network outage. Erie Å©·òµ¼º½ has been working to restore services after its systems were knocked out due to what it called an “information security event.”

Philadelphia Å©·òµ¼º½ Companies (PHLY) offers commercial property/casualty and professional liability coverages. The company is a member of Tokio Marine Group.

Topics Carriers

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